Experience-based recommendations for optimal layout, specifying essential equipment and efficient service routes for first class service. Implementing conveniently located storage lockers so that housekeeping crew can be un-intrusive and speedy.

Identifying design and installation flaws, often preventing costly refits or complicated change orders later. Checking for disused spaces, which could be viable as additional storage compartments.

Drawing approval for crew/operational areas.

Drawing review of luxury areas to ensure a global overview of the interior, to offer feedback from a operational - rather than purely design - perspective.

Accurate interpretation of room and furniture production drawings ensures sensible designation of supply and that the correct quantities of items are purchased.

Budget for Owner’s Supply: we provide an accurate and transparent cost assessment following analysis of the layout.

We prepare a full equipment list which incorporates the client’s tastes and requirements and arrange the purchase of everything that the Owner must provide to the interior - from crew and guest tableware and linen, through to decorative accessories to kitchen equipment.

Owner’s Supply Procurement: we create custom presentations including visuals and pricing to make the selection process straightforward and enjoyable for the client.

Conducting the product research, price checking, stock checking. We will check as carefully as possible that the items are of a good quality, suitable quantity, practical for use at sea, blend with the interior, and have a space allocated on board the vessel.

Full management of the purchasing logistics - from ordering to receipt of goods - on time, before project completion.

Supervising the quality control and repacking of goods, ready for the room to which they are assigned.

Practical and logical arrangement of lockers/cabinets containing the relevant objects.

Assigning stores to linen, housekeeping equipment, dry stores, cleaning/laundry equipment, uniform, wine/beverages, toiletries, stationery and all other interior items.

Arranging the spa areas to cater to a wide variety of treatments.

Luxury level hospitality stations where required within guest areas.

Devising the sea fastening plan for tableware/fragile items and conveying these requirements to the shipyard. Arranging custom storage solutions such as tailor made boxes for loose equipment.

Overseeing the sourcing, technical integration and installation of musical instruments such as pianos, and gym apparatus.

Quality control inspections from an entirely impartial perspective, with the added benefit of operational know-how.

Factory Acceptance Trials: Regular visits to the Interior Outfitting Contractors to check furniture standards and progress.

Harbour Acceptance Trials: Conducting and supervising quality inspections to ensure the interior is finished to the agreed specification and standard required. Filing yard protocols and following up on rest points during secondary (and often tertiary) inspections.

Sea Acceptance Tests: Attendance of sea trials to check for securing of items, squeaks, leaks, etc.

Creation of Interior Rest Points List for warranty period.

Care instructions: Liaising with the interior contractors to provide full information for the maintenance of all surfaces, so to specify a complete line of suitable cleaning products. Advising cleaning methods and scheduled maintenance to the crew.

Organisation of interior crew training such as barista, mixology, wine pairing, silver service and housekeeping courses.

Support with recruitment of interior crew.

Full handover to the incoming Chief Stewardess/Interior Manager, including detailed purchase lists to record in the interior inventory, and a detailed profile of the Owner’s preferences and expectations.

Assistance with the preparation of an interior manual which covers job descriptions, check lists, schedules and handy hints.

Styling the yacht together with the crew, ready for the maiden voyage.

Warranty period management.

Ongoing point of contact for build information, providing support to interior crew.

Supply of replacement items: our detailed record keeping saves the crew time and stress as they need not explain in detail which items they require, or search around multiple suppliers for varying types of items – because we provided all categories of interior supply during the build/refit.

Providing ideas to continue continually impress the owners – such as fresh, new table decorations and decorative accessories.

Returning for refit services having the benefit of the build experience to draw upon.

Crew feedback regarding product performance and ease of set-up flows forward to future projects, to consistently raise standards.

We can organize unique gifts for workers at project milestones such as launch and delivery.

Management of all the little but vital details such as logo artwork, design and set up of customised items.

Concierge service to the clients when they are visiting shipyard, as required.

Support to Captain and other departments – suggestions of where to source items needed for other departments, helpful tips and advice.

Organising the delivery party and other special events.